Dear Valued Subscribers,
NEXT has made the difficult decision to discontinue our television service. Our mission is to provide affordable, reliable services to our subscribers. The recent cyber incident at our television provider, OzarksGo, caused an indefinite TV outage. Since then, we have worked nonstop to bring you a new TV offering. Unfortunately, this product does not meet our goal of providing an affordable, reliable product. TV prices were going to increase dramatically and would continue to rise yearly.
Our fiber-based internet and telephone continue to provide best-in-class service at an affordable price. Due to factors outside of our control, we were not able to deliver that level of quality with TV.
We understand these changes may be disruptive, but we are committed to providing you with the best possible experience. Our excellent internet service makes streaming an ideal option. For those who had TV service as of Oct. 8, our team can provide assistance transitioning to and setting up streaming devices. Please call in to our tech support for help over the phone or in person. With our high-speed internet, you can enjoy a wide array of streaming services, such as YouTube TV, Hulu and Fubo. They offer thousands of hours of content that still can include locals, DVR options, etc.
You may dispose of TV equipment by dropping it off at our office to be recycled or however is most convenient for you.
We appreciate your understanding and loyalty. Our commitment to delivering reliable high-speed internet and telephone services remains unwavering.
If you have questions, please contact us at 870-895-3221. Thank you for your continued support.
Best regards,
NEXT, Powered by NAEC
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